In order to send or receive email using the My Team service, you must use an email program such as Microsoft Outlook, Netscape Mail, or Eudora Pro.

To set your email program up to receive email, you have to tell it your mail server's name, the type of mail server, and what your user name and password are. This is usually done under the 'incoming mail' options in your email program.

• Mail server name - This is the internet address where your email program will check for your email. You must set this to 'mail.vista.com'.
• Mail server type - The type of protocol that your email program uses to communicate with the mail server. You should always set this to be POP or POP3.
• User name - The user name that you will use to log in and receive mail. This is the same as your email address, only with a '%' replacing the '@' symbol. For example, if your email address is 'myself@smsupperclub.com', your user name would be 'myself%smsupperclub.com'. Note that user names are case sensitive.
• Password - You need to have a password in order to retrieve your email. Your password is the same as your community login password. Note that passwords are case sensitive.

Most of the options required to send email are the same as receiving email. However, the options to send email are usually located under a section titled 'outgoing mail' in your email program.

• Authentication - If your email program has a box titled 'My server requires authentication', you must check it. This is because a user name and password are required in order to send email.
• Secure or SSL authentication - You must not have these options turned on to send or receive email.
• Mail server name - This will be the same as the mail server name you used above.
• User name and password - Again, the same as you used above. These are both case sensitive.